No, an account is not required to make online purchases. However, registering for an account is highly recommended to give you faster checkout, order history tracking, and insider product launch announcements.

Your order will leave our warehouse within 1-3 business days if the item is in stock. You’ll know when it ships because we’ll send you the tracking number   Expect your small parcel package to be delivered within 1-3 business days if you live on the West Coast and within 7 business days if you’re on the East Coast.    If you’re expecting a large or heavy package, the trucking carrier will call you to schedule a delivery appointment on a day and time that works for you. Please provide us with a valid and or alternate contact number to avoid delays with your order. 

Once your order is ready for carrier pickup, we will send you an email with a link to the freight carrier’s website and the tracking number. Tracking numbers take 1-2 business days to update.

Please call us immediately if you need to cancel your order. Notices beyond 48 hours may incur extra fees.