Bony, the customer service rep, was very pleasant and knowledgeable. She was very helpful, and there was very little wait to talk to her.
Customer Reviews for ARIEL Bath
Allowed to exchange vanity size and paid difference. Good experience! Ace was super helpful and professional! Highly recommended
Amazing customer service would highly recommend!
I was so impressed by Cassie at Customer Service. She was extremely helpful. I needed to change the color for the hardware on a vanity I purchased and she made sure to track the order to ensure it was processed correctly. I'm looking forward to getting them installed soon!
Remodeled my bathroom and chose the floating vanity from Ariel based off a recommendation. It has been installed for 3 months now and it is great. It is solid wood, the drawers are not cheaply made, soft close drawers are really nice. I added a LED underneath. I would order from them again and will recommend to anyone I know.
Customer service rep was very polite and professional. She answered all our questions give her high ratings across the board. After answering all of our questions we placed our order on the Internet. She was terrific.
We have used Ariel vanities on several projects and have been really impressed with both the quality of the product and with the customer service.
Great product shipped directly to our home from the company within 2 weeks.
Great company to work with & very helpful if there are any issues. The product I ordered is amazing & fantastic quality. Highly recommend.
Ariel bath website has much better prices then the big box stores. Customer service was amazing as my quartz top was cracked on arrival and Ace was very helpful at getting a replacement sent quickly with no hassle. Will definitely buy again
Love the vanity we bought from Ariel Bath. I had contacted customer service with a concern and they were prompt at helping me resolve it. Shout out to their amazing representative Mega!! The product itself is high quality and so beautiful!
Ariel Bath was very quick to respond to my question about hardware for a vanity i had purchased, and even took it a step further and will be sending me the needed parts.
First time purchasing with this company, streamline process order confirmation delivered earlier than expected. Highly recommend purchasing through this vendor is think
We ordered a vanity from Ariel through Home Depot. The vanity arrived as described and we are very happy with the quality of the piece. The only problem was that we had been assured that we would be able to replace the featured hardware with nickel to match our existing bathroom fixtures. Apparently Home Depot had failed to convey that detail. We reached out to Ariel and they corrected the problem immediately. They didn’t even make us pay for the additional shipping. We were originally pleased with our purchase, and now we are astounded by Ariel’s customer service as well. We will be looking for opportunities to buy from them again.
I bought an Ariel Vanity and very excited to get it in my bathroom . I called them for help with the hardware . Jade was extra helpful and very nice to me . She brightened my day with her help
I have ordered 2 vanities with brush nickel pulls for my remodeled bathroom. However when I tries to order other bathroom hardwares brush nickel is not available for some hardware. Luckily the lady received my call agreed to send me new sets of hardware in polished chrome. This helped a lot!
I love the vanity and when I called needing a side splash, they pointed me right to it. They had my info so I could get the right one. Less than 5 minutes! What a great company.
I had been looking for over 6 months for a new vanity. Either they were too expensive or not what I wanted. The one I bought is absolutely perfect. Very well made, they paid attention to all details. Would recommend 💯. Thank you so much❤️
Couldn't be happier with my new vanity. The sink and countertop is much easier to clean. The cabinet is built from high quality furniture grade plywood. Super easy to install. Would definitely recommend!
If you're in need of a new vanity for your bath the choices can be overwhelming. For over 15 years I've installed many and have learned some things that may help in your search. ARIEL BATH products, specifically for me, their vanities have covered what I'm looking for. These vanities are built solid. Quality wood construction you will know the instant you remove it from its protective packaging. A true sign of drawers made to last are how the corners are constructed, and dovetail wins hands down. The drawer's soft close feature uses quality slides, making the closing action something that will last. Having installed vanities often provided by a customer I've seen many different manufactures domestics and imports. What I've come to know is this. A high price doesn't equal high quality and Import doesn't equal lower quality. ARIEL BATH has given us High Quality, Fair Pricing, and equally importantly local distribution & service. When you have questions or need help with options ARIEL will answer. Thank You ARIEL looking forward to many more installations.
We ordered our vanity through the Home Depot website, being able to choose size, counter top material, sink bowl shape and vanity finish color. The included hardware wasn't the finish that we were looking to complete our bathroom with, so when I contacted their customer service department, they were happy to send the correct hardware to my house separately. Everything arrived packaged very carefully on a pallet and the finishes and soft-close doors and drawers are excellent! We've used Ariel products on two separate bathroom remodels and will definitely use them again in the future! These are exceptional products compared to the press-board junk you have to choose from at Home Depot or Lowes, worth every penny!
We recently completed a refresh of our 3 bathrooms using Ariel Bath, and we couldn't be happier with the results! Here is why I highly recommend them: * Top-Notch Quality & Pricing: We ordered 3 vanities and a matching linen cabinet. The build quality and craftsmanship are exceptional for a very competitive price. * Seamless Logistics: Delivery was completely on time with zero issues, and having free shipping made the process stress-free and seamless. * Exceptional Customer Service: Their customer support team is top-tier. Special shoutout to Jee, Ace, Crystal, James, and the rest of the team! They were unbelievably helpful with tracking delivery, answering technical product questions, and processing refunds smoothly for a few auxiliary items we ended up not needing. Final Result: Our 3 bathrooms look absolutely amazing! The gray vanity finish pops beautifully against our white porcelain floor tiles. If you are looking for modern, sleek vanities complete with built-in sinks and quartz tops, look no further than Ariel Bath!
Customer service was able to promptly take care of my request
Called our order in customer service was excellent. They followed everything that we asked for when it arrived, and we unwrapped it, was in excellent condition very happy with the company.
We ordered an ARIEL Bath vanity through Home Depot, and it initially arrived with the wrong sink top. However, customer service made rectifying the issue completely painless. The representative who handled our case was fast, efficient, and had the correct model shipped to us in about a week. The final product looks beautiful and is great quality—highly recommend!
Great follow up on replacement of vanity top.
My son accidentally threw away our backsplash to our new vanity. I contacted Ariel and they quickly approved a new backsplash for me. They were so prompt and courteous that I am writing a review because I am just so impressed with their professionalism and kindness. They even gave me a discount for the inconvenience I endured. I highly recommend this company.
Ace from Ariel Bath is super helpful . He helped me to track my order and gave full info needed. Thank you
My experience with Ariel Bath (customer service rep: Mega) genuinely surprised me in the best way. I reached out asking if they had a color pen to fix a small nick I made while carrying the cabinet to the bathroom. Without hesitation, they sent me the repair stick. No hoops, no delays — just great service. That small $10 item wasn’t a cost; it was an investment in customer care. And it worked. My next bathroom will be Ariel. The cabinet quality is excellent, and now I know the service behind it is just as strong.
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