Customer Reviews for ARIEL Bath

Just had a very positive exchange with Ariel customer service! I asked for some specific measurements of the hardware that is part of the vanity we are ordering and received a very prompt response with exactly what I needed. I am super impressed! Can’t wait for our bathroom remodel and our new Ariel vanity!! Thank you!!

Delighted with our 2 new vanities (72"white, and 60" pure white oak) purchased from Home Depot, and directly shipped from the manufacture. Customer Service at Ariel was very responsive. They replied to my questions within 24 hours . They even texted me to confirm my countertop selections before shipping .

Ordered a side backsplash for a vanity I we bought from Ariel Bath. It arrived in great shape and well packaged. Don't hesitate to order from them. AAAA++++

Ms. Mia Casas from Customer Support Team was so dedicated to customer's needs and arranged the replacement piece of defective part right away without any delay. She made every step so efficient, pleasant and easy. Very impressed with their professionalism.

Fantastic customer service! Mia Casas was exceptionally professional and kind assisting us with an exchange.

I am building a house and ordered 4 vanities from Ariel Bath. They are of excellent quality. They are very substantial and the hinges and slides are of good quality. You can't beat the price with the top included. Even my carpenter liked the Oak Hepburn Vanity and thought the wood was good quality. Since it is a new build I had to coordinate the delivery to when they were needed and it went without a hitch. They held the delivery until we were ready and were careful with the vanities. We had no issues with cracked tops or damaged vanities during delivery. If I ever need another vanity I would buy from them! Their customer service was very responsive and accomodating. I dealt with the same person the with my delivery (Tony you were great!). No issues at all. Which nowadays is hard to find.

Beyond pleased with the quality and workmanship of our new Ariel vanities! Was packaged very well for shipping and arrived very quickly. Highly recommend, and would definitely purchase from them again!

A vanity backsplash arrived was delivered broken. I reached out to Atlas International (Ariel Bath) and they immediately dispatched a replacement free of charge. Unfortunately that too was found to be broken on delivery. Reaching out once again to customer service Carrie was very apologetic and helpfully dispatched a third backsplash which arrived safe and sound. This company's customer service and communication is second to none and I would recommend them whole heartedly to anyone.

Ariel bath has good customer service and product they kept the communication going for the item that I needed to be replaced and the replacement was resolved in a timely matter. I would recommend their products that they sell. Waiting on my backsplash replacement

Very helpful customer service. Responded to several emails I sent inquiring about vanities in minutes, not days. I have not yet purchased an Ariel vanity, but reviews I’ve read from people who have, they make a good product that is priced well. Not quite semi-custom, but much higher quality than most pre-fab cabinets sold at big box stores.

Excelente la atención. Resolvieron el problema con mi pedido y agradezco mucho.

I had a great experience ordering two new vanities and quarter countertops from Ariel. They shipped the vanities super quick and everything was received in perfect condition. The new vanities are beautiful and top quality.

We purchased the Ariel Camila 60 inch White Oak Vanity with Carrara White Quartz top. The vanity cabinet and the quartz top with sink was delivered sooner than expected. It was packaged extremely well and there was no visible damage. The installation went very well and we are so pleased with the final outcome. What a difference it made to our bathroom. We did have a clip on the drawer slide that was broken. I contacted Ariel directly to get a replacement. They were so polite and quick to respond. Sent us replacement parts within a few days. Overall experience was great with the initial purchase of the vanity, the installation and the replacement clip. Couldn't be happier

customer service responded same day and answered all my questions. Very helpful.

Such high quality product! I purchased a wall cabinet and couldn’t be happier. It’s beautiful, exceptionally made, and elevates the overall look and feel of my bathroom. Highly recommend! I did need to contact customer service and the service provided was quick, friendly, and efficient! Great experience all around.

I was so impressed by Cassie at Customer Service. She was extremely helpful. I needed to change the color for the hardware on a vanity I purchased and she made sure to track the order to ensure it was processed correctly. I'm looking forward to getting them installed soon!

Customer service rep was very polite and professional. She answered all our questions give her high ratings across the board. After answering all of our questions we placed our order on the Internet. She was terrific.

We have used Ariel vanities on several projects and have been really impressed with both the quality of the product and with the customer service.

Great product shipped directly to our home from the company within 2 weeks.

Great company to work with & very helpful if there are any issues. The product I ordered is amazing & fantastic quality. Highly recommend.

Ariel bath website has much better prices then the big box stores. Customer service was amazing as my quartz top was cracked on arrival and Ace was very helpful at getting a replacement sent quickly with no hassle. Will definitely buy again

Love the vanity we bought from Ariel Bath. I had contacted customer service with a concern and they were prompt at helping me resolve it. Shout out to their amazing representative Mega!! The product itself is high quality and so beautiful!

Ariel Bath was very quick to respond to my question about hardware for a vanity i had purchased, and even took it a step further and will be sending me the needed parts.

First time purchasing with this company, streamline process order confirmation delivered earlier than expected. Highly recommend purchasing through this vendor is think

We ordered a vanity from Ariel through Home Depot. The vanity arrived as described and we are very happy with the quality of the piece. The only problem was that we had been assured that we would be able to replace the featured hardware with nickel to match our existing bathroom fixtures. Apparently Home Depot had failed to convey that detail. We reached out to Ariel and they corrected the problem immediately. They didn’t even make us pay for the additional shipping. We were originally pleased with our purchase, and now we are astounded by Ariel’s customer service as well. We will be looking for opportunities to buy from them again.

I bought an Ariel Vanity and very excited to get it in my bathroom . I called them for help with the hardware . Jade was extra helpful and very nice to me . She brightened my day with her help

I have ordered 2 vanities with brush nickel pulls for my remodeled bathroom. However when I tries to order other bathroom hardwares brush nickel is not available for some hardware. Luckily the lady received my call agreed to send me new sets of hardware in polished chrome. This helped a lot!

I love the vanity and when I called needing a side splash, they pointed me right to it. They had my info so I could get the right one. Less than 5 minutes! What a great company.

I had been looking for over 6 months for a new vanity. Either they were too expensive or not what I wanted. The one I bought is absolutely perfect. Very well made, they paid attention to all details. Would recommend 💯. Thank you so much❤️